inspectIT is your open source Application Performance Management solution for monitoring and analyzing Java(EE) applications. The Java agent turns on the light in your application's black box and you can see why the application is slow or not available. A central data repository has all the performance metrics you really need available anytime so that you can stop running around to obtain your information. Import and export functionality of monitoring data allows you to smash the silos in your organization and to improve the information flow between operators and developers.
What is inspectIT
Key Features
Visibility
Turn on the light in your application's black box and see why it is slow.
Completeness
Stop touring around to obtain your information and have the performance metrics you really need available anytime.
Collaboration
Smash the silos in your organization and improve the information flow between operators and developers.
Sustainability
Break away from your vendor's captivity and define your future in independence with open source.
Downloads
Commercial Support
| Community | Silver | Gold | Platinum | |
|---|---|---|---|---|
| Service window | - | Mon - Fri | 9-17h CET | Mon - Fri | 9-17h CET | Mon - Fri | 9-17h CET |
|
Response time 1 (for urgent severity) |
- | 16 business hours | 8 business hours | 4 business hours |
| Support Cases / Year | - | 10 | 20 | Unlimited |
|
Number of Authorized 2 Contact Persons |
- | 1 | 2 | 5 |
| Service contract duration | - | 1 year | 1 year | 1 year |
| Support language | english | english / german | english / german | english / german |
| Support engineer 3 | - | committer of inspectIT | committer of inspectIT | committer of inspectIT |
| Community support | ✓ | ✓ | ✓ | ✓ |
| Ticket support | - | ✓ | ✓ | ✓ |
| EMail support 4 | - | - | ✓ | ✓ |
| WebEx session 5 | - | - | - | ✓ |
| Telephone callback 6 | - | - | - | ✓ |
| Price | Free | 499€/month | 999€/month | 1999€/month |
| Community | Silver | Gold | Platinum |
| Community | Silver | Gold | Platinum |
|---|---|---|---|
| Service window | |||
| - |
Mon - Fri 9-17h CET |
Mon - Fri 9-17h CET |
Mon - Fri 9-17h CET |
|
Response time 1 (for urgent severity) |
|||
| - | 16h | 8h | 4h |
| Support Cases / Year | |||
| - | 10 | 20 | Unlimited |
|
Number of Authorized 2 Contact Persons |
|||
| - | 1 | 2 | 5 |
| Service contract duration | |||
| - | 1 year | 1 year | 1 year |
| Support language | |||
| english |
english german |
english german |
english german |
| Support engineer 3 | |||
| - | committer of inspectIT | committer of inspectIT | committer of inspectIT |
| Community support | |||
| ✓ | ✓ | ✓ | ✓ |
| Ticket support | |||
| - | ✓ | ✓ | ✓ |
| EMail support 4 | |||
| - | - | ✓ | ✓ |
| WebEx session 5 | |||
| - | - | - | ✓ |
| Telephone callback 6 | |||
| - | - | - | ✓ |
| Price | |||
| Free |
499€ month |
999€ month |
1999€ month |
| Community | Silver | Gold | Platinum |
1 Time frame in which you get a qualified response by one of our employees. This is not an automatically created email, but the result of an analysis of one of our employees based on the information you provided. Monday to Friday 9:00 - 17:00 CET (except on public holidays for Baden-Württemberg, Germany).
2 Number of contacts from the client side (each will get their own account in our support system).
3 We do not have a classical three-tier support hierarchy, you get the experts directly.
4 In addition to ticket-based support, the support can be done via mails. NovaTec Consulting GmbH ensures that the mailing contents will be synchronized with the ticket (or will create a ticket accordingly). Mailing is often easier to our clients, but introduce additional load on our side to align the communication.
5 NovaTec Consulting GmbH provides remote webex session to analyze bugs together with you on your system if this is required and meaningful to help understanding and addressing the issue.
6 We call you back and discuss your problem with you.
Resources
Activities
@inspectIT_APM
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RT @andrevanhoorn: Our project ContinuITy: automated performance testing in continuous software engineering with @novatecgmbh will be funde…
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Get new inspectIT version and get even richer tracing capabilities including automatic correlations for executor services #java #opentracing
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Ever wondered what do you get when an #APM tool combines end user and server side traces together? You can find it… https://t.co/rFHt3HoGZd
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